Privacy Policy Effective Date: 8 May 2025
Your privacy and Nous PTY LTD (ABN 77 086 144 416 (collectively and individually referred to as “Nous”, “we”, “us” or “our”).
We are Nous Pty Ltd, a marketing and branding agency based in Brisbane, Queensland, Australia. We are committed to protecting your privacy and upholding your rights when you use our website. This Privacy Policy explains how we collect, hold, use, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. It forms part of our Website Terms & Conditions.
This policy does not extend to external websites or platforms we do not control. For example, if you interact with us on Instagram, Facebook, LinkedIn, YouTube or TikTok, their respective privacy policies apply.
You can contact us at any time about privacy-related questions by emailing [email protected].
If you are a client, prospective client, newsletter subscriber, or simply browsing our website, this Privacy Policy applies to you.
As providers of digital marketing and creative services, we determine how and why personal data is processed in connection with our business operations. Nous does not collect, store or retain client end-customer data. That data remains controlled and maintained by the client. Nous only accesses client-authorised platforms (such as Meta Ads Manager or Google Ads) to perform marketing activities on the client’s behalf.
By using our site or engaging with us, you agree to this Privacy Policy and our Website Terms & Conditions. If you provide us with personal data relating to a third party, you confirm you are authorised to do so.
We collect data when:
We use your data for:
We may share your data:
We use Google Analytics to track website performance and user behaviour. Learn how Google collects data here and how to opt out here.
We use Facebook Insights and Meta Ads Manager to monitor engagement and optimise our content and campaigns. More information on Facebook’s data use is available here.
You can choose not to provide personal data, but this may affect your ability to access certain services or receive responses from us.
Our website uses cookies to improve functionality and user experience. You can disable cookies in your browser settings, though this may affect site performance. Learn more at www.allaboutcookies.org.
We only send marketing material where we have your consent. You can opt out anytime by:
You can:
We will respond to requests within 30 days.
We use secure systems and reputable third-party platforms to store and manage data. Safeguards include:
We retain your data only as long as necessary:
Nous works with trusted service providers such as:
We ensure these providers comply with appropriate security standards. Data is only shared where necessary for delivery of our services.
Nous uses secure third-party providers for all payments. These providers are PCI-DSS compliant and encrypt payment information. Nous does not access or store your credit card details.
By using our website, you confirm you are over the age of majority in your State or Territory. Nous does not knowingly collect data from individuals under 18.
We may use web beacons in our emails to assess campaign performance (e.g., opens and link clicks). You can opt out of these communications at any time.
Nous uses secure third-party providers for all payments. These providers are PCI-DSS compliant and encrypt payment information. Nous does not access or store your credit card details.
By using our website, you confirm you are over the age of majority in your State or Territory. Nous does not knowingly collect data from individuals under 18.
We may use web beacons in our emails to assess campaign performance (e.g., opens and link clicks). You can opt out of these communications at any time.
This Privacy Policy and your use of our website are governed by the laws of Queensland, Australia.
We may update this Privacy Policy to reflect changes in law or business operations. The current version and effective date will always be published on our website.