You know about onboarding. What about offboarding?
By Gary - May 18
Offboarding is the often-overlooked process of ending your relationship with someone who uses your service. It really can make or break a customer’s view of their entire experience with your brand, and your current process could be doing more harm than you think.
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Top 10 reasons your website needs live chat
By Brian - Mar 18
Live chat is basically an instant messenger with a professional twist. It allows you as a business to have real-time conversations with the customers that visit your website… and so much more!
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Email marketing trends to watch in 2018
By Jamie - Mar 18
Email marketing is often underrated as a marketing tactic. When used well and with the right strategy, communicating directly with your leads, customers and lapsed customers, it is usually the most cost-effective marketing tool at your disposal. Before we get into the trends for this year, lets first look into what email marketing actually is.
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Get ready to see everyone’s to-do lists on Facebook!
By Sarah - Mar 18
Facebook’s status update box has gotten itself a new upgrade: Lists. This is the first major upgrade to the update box since the introduction of the coloured backgrounds in December 2016.
