How to deal with bad reviews on Facebook

By Elouise - Aug 20

For some customers, when things go wrong, Facebook is just one of the platforms where they can air their frustrations. The good news is, even though the customer is clearly ticked off, you haven’t lost them just yet, but how you act next is critical as it will affect how your customers will see and interact with your brand in future.

Favicons bring brand recognition to Google search results

By Elouise - Jul 20

The use of favicons in Google’s search engine results has caused a bit of turbulence amongst digital marketers and brands, but it’s likely that they’re here to stay. So, what does this mean for your brand?

Budget Direct – Sponsorships Solved

By Brian - May 20

Striving to make a difference in your local community but need a financial leg-up? If your organisation is eligible, you can apply for a Budget Direct sponsorship of $1,000, $2,500, or $5,000.

Do you have an image problem?

By Elouise - Feb 20

Your website can make or break the perception of your brand, so how you manage your imagery is critical. The key to solving your image problem is to first understand your brand properly (why you exist and why your customers need you), then decide what you want your imagery to do. While both photography and illustration can achieve either, sometimes one might provide a better result than the other. Here’s why…

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How to deal with bad reviews on Facebook

Favicons bring brand recognition to Google search results

Budget Direct – Sponsorships Solved

Do you have an image problem?